Heyyy, this is Hao -

a product designer blending cross-industry insights with strategic thinking to deliver research-driven solutions.

Selected Works:

Reroute Ready for Southwest Airline

empowering travelers to navigate flight day with autonomy

AI Knowledge Base @ Tiktok Shop

driving accuracy and efficiency in customer service LLM responses

Bridgit

guide students to the ideal job through reflection and AI coaching

Internship @ Porsche Engineering

HMI design for the first all-electric Cayenne

Internship @ PHOENIX

designing the digital experience of Haier's fridge & washer-dryer

Recover Ease

assisting eating disorder patients in coping with frequent relapses